More together. More Heidelberg.
What is the situation in Heidelberg?
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The world is going digital, but the Bürgeramt still sends letters.
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You can apply for a parking permit digitally, but it is still sent by mail, and you have to put it in the car.
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When I apply for a childcare voucher for my child, I have to fill in a form and hand it in
If we don't act here, we will be left behind by other cities.
Heidelberg can be smarter. With a smart city hall, we can enable more.
Heidelberg can be a digital city that meets the demands of the future.
"As Lord Mayor of our city,
I will drive digitization forward and make Heidelberg
fit for the future."
How do we achieve digital transformation in Heidelberg in concrete terms?
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Administrative procedures must be simplified by an app and an account.
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Using an app and an account, administrative procedures must be time-saving and easy to carry out from the comfort of your sofa.
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The administration must be converted to paperless files, e-files.
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Staff must be trained accordingly.
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Processes must be simplified.
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Digitalization must be supported by everyone, from the clerks to the top management.